02 93582727The company
Our history
We are, for almost 50 years, a leading company in the production and marketing of metal pipes for civil, commercial, residential and industrial installations.
The constant updating of production technologies and of its own technical staff allows the company to supply a range of products and services which, for quality and precision, do not find an extremely important market position without fearing competition from other leading companies in the sector.
QUALITY POLICY
To compete in competitive markets it is necessary to understand the customer's wishes and satisfy his needs; this is one of our primary goals.
Customer satisfaction must be achieved through a continuous and accurate investigation of the Customer's needs, through their continuous involvement in a partnership and transparency perspective, in order to mutually enrich each other and get to know better the characteristics of the service he appreciates and which considers Quality.
We base our Quality Management System on the analysis of internal and external factors that can actively and passively influence the company's activity and undertakes to understand the needs and expectations of the relevant stakeholders and to establish quality objectives that take into account of business needs and that are compatible with the context in which the organization operates.
Customer satisfaction must therefore be achieved:
These guidelines are taken as objectives by the Management, which translates them into concrete, objective and measurable commitments.
We have also identified controls on both production and management processes that are used both to monitor their effectiveness and to guarantee the same quality level of production over time.
We are equipped with a quality system that complies with the requirements of the ISO 9001 standard and is certified by an independent third-party body that is a world leader.
The Quality Manager, in support of the Management, is in charge of implementing and maintaining the System and of continuously improving it. It is also ensured that the Quality Policy is formalized, understood, approved and implemented as well as available to all relevant stakeholders.
Our staff is adequately trained and updated on safety processes and standards; he is also involved in the systematic process of defining, assessing, verifying and controlling the company's quality objectives.
The constant updating of production technologies and of its own technical staff allows the company to supply a range of products and services which, for quality and precision, do not find an extremely important market position without fearing competition from other leading companies in the sector.
QUALITY POLICY
To compete in competitive markets it is necessary to understand the customer's wishes and satisfy his needs; this is one of our primary goals.
Customer satisfaction must be achieved through a continuous and accurate investigation of the Customer's needs, through their continuous involvement in a partnership and transparency perspective, in order to mutually enrich each other and get to know better the characteristics of the service he appreciates and which considers Quality.
We base our Quality Management System on the analysis of internal and external factors that can actively and passively influence the company's activity and undertakes to understand the needs and expectations of the relevant stakeholders and to establish quality objectives that take into account of business needs and that are compatible with the context in which the organization operates.
Customer satisfaction must therefore be achieved:
- ensuring the highest quality level of processing;
- in compliance with the laws;
- respecting the values of customers and other interested parties;
- respecting and protecting employees and with a view to their continuous improvement.
These guidelines are taken as objectives by the Management, which translates them into concrete, objective and measurable commitments.
We have also identified controls on both production and management processes that are used both to monitor their effectiveness and to guarantee the same quality level of production over time.
We are equipped with a quality system that complies with the requirements of the ISO 9001 standard and is certified by an independent third-party body that is a world leader.
The Quality Manager, in support of the Management, is in charge of implementing and maintaining the System and of continuously improving it. It is also ensured that the Quality Policy is formalized, understood, approved and implemented as well as available to all relevant stakeholders.
Our staff is adequately trained and updated on safety processes and standards; he is also involved in the systematic process of defining, assessing, verifying and controlling the company's quality objectives.
